

It’s just “something” that happens with the server of the website you’re trying to visit. The 500 error is so common that not even the most common websites can get rid of it. This is the message that you’ll see if you try to access an Apache website when there’s an internal server error: If it’s the YouTube server that isn’t working, this little monkey will tell you that they are under maintenance or just swamped: If they can’t show you the results page, they show you the following screen: Not even a giant like Google can avoid server problems every now and then. You might also see a message indicating the error.

The first sign of an existing internal server error is seeing a blank white screen when you try to go to a webpage. Now, let’s focus on how to spot a 500 error. But, if you don’t know the cause, how are you going to solve it? (Don’t panic – we’ll explain possible solutions later, so keep reading).

That’s why you need to fix it as soon as possible. It affects your positioning: Google may penalize you if these errors are frequent since it prefers quick and reliable websites.Sales are reduced: since your website is unavailable for customers who won’t be able to buy until the situation is resolved.Not knowing the exact reason means that the problem isn’t on your computer or with the Internet connection, but with the server your online shop is hosted on.Ī 500 error causes two major problems for your business: What is a 500 error and how does it affects your ecommerce?įirst of all, let’s start with the definition:Ī 500 error is an internal server error, which means that there was an error when trying to execute the received application (so the website can’t be shown), but it doesn’t specify the reason.

The most common causes of the 500 error in PrestaShop The most common causes of the 500 error in WordPress
